1 hour ticket response
Timely support is our paramount priority and this is why we’ve got a team of knowledgeable client support engineers who are eager to offer a quick answer to any question that you may have. Just post your trouble ticket from the Online Control Panel and we will reply within one hour in the worst case scenario. As a matter of fact, we strive hard and aim for a 20–minute client support ticket response time.
A Premium–Quality Support Service
Each member of our client support staff has several years of experience in the shared service realm and most of them have been with us for at least 5 years. They all are ready to answer all your queries in the most proficient way possible.
An Intuitive Help Center Section
In the Online Control Panel you can find an intuitive Help Center section where you can find quick hints on how to use our services. You can see the answers to your queries in our F.A.Q. repository, see more tips in the web hosting account administration articles or check out our how–to video tutorials.
