Help and Support Channels

  • 1 hour ticket response time

  • A 1–hour Ticket Resolution Warranty

  • Our group of service technicians will do their best to answer to your assistance inquiries within about 1 hour. If, however, the difficulty you have come across requires aid from our Admin =Department,= we are going to address the ticket to the technician on duty and will post a note to notify you.

  • Top quality support service

  • Professional Tech Support Service

  • Our customer assistance crew will be on duty for you 24x7 to to reply to all help demand tickets that you send to us. We offer client help and support for all software applications that are pre–configured on your machine. These include our custom designed Online Control Panel, the chosen Operating System as well as the server management panel (with respect to the VPS type).

  • Intuitive help center

  • A Descriptive Help Section

  • In the Online Control Panel that is provided gratis in your virtual server, you can easily find a useful Help section, which incorporates everything you need to know about working with your sites and apps. We have included a range of how to articles and video training that illustrate the primary website managing duties in an easy to comprehend fashion.